Accessibility Statement

Our Commitment

Local MD Urgent Care (operated by Illinois Urgent Care Professionals, PLLC)

At Local MD Urgent Care, we believe everyone in our neighborhoods should be able to find care and information easily. We are committed to making local-md.com usable for as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers, and keyboard navigation.

Accessibility is part of how we care for our community. We work to ensure that the information and features on our website — finding a clinic, checking wait times, checking in online, and learning about our services — are available to everyone.

Conformance Goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized standard for making web content more accessible. We treat accessibility as an ongoing effort rather than a one-time project.

What We Do

• Design pages with readable text, clear structure, and sufficient color contrast;
• Provide text alternatives for meaningful images;
• Support keyboard navigation and use with assistive technologies;
• Review the site as we add new content and features.

Ongoing Effort and Third-Party Content

We continue to test and improve the site over time. Some content or tools provided by third parties (for example, online scheduling or payment features) may not be fully within our control, and we work with our partners to improve accessibility wherever we can.

We’re Here to Help — Other Ways to Reach Care

You never have to use the website to get care from us. Walk-ins are always welcome at any Local MD location during business hours, and our friendly staff are glad to help you check in, understand your options, and answer your questions in person.

Feedback and Requesting Assistance

If you have trouble using any part of our website, or if you need information in a different format or would like help with any of our online features, please let us know so we can assist you and keep improving. You can reach us at: